IKA RETAIL SOLUTIONS LTD. WEBSITE

Notices & Copyright

All information and recommendations, and all hypertext links and/or any other computer links available on this Web server are offered in utmost good faith. This information is believed to be correct as of the date you view it, however IKA Retail Solutions Ltd. or its subsidiaries and affiliates make no representations or warranties as to the completeness or accuracy of any of this information. You assume the entire risk of relying on this information. This information is supplied to you on the condition that you or any other person receiving this information will make their own determination as to its suitability for any purpose prior to any use of this information. In no event will IKA Retail Solutions Ltd. or its subsidiaries and affiliates be responsible for damages of any nature whatsoever resulting from the use or reliance upon this information or any product referred to in this information.

This information is not to be construed as recommendations to use any information, product, process, equipment, or formulation that conflicts with any patent, copyright, or trademark, and IKA Retail Solutions Ltd. or its subsidiaries and affiliates make no representation or warranty, express or implied, that any use of this information will not infringe on any patent, copyright or trademark.

IKA Retail Solutions Ltd. or its subsidiaries and affiliates categorically reject any interpretation which tends to assimilate the content of their Web sites with offers of purchase or incitement to purchase shares or other securities, whether listed or non-listed, of IKA Retail Solutions Ltd., or any one of its direct or indirect subsidiaries or affiliate companies.

No representations or warranties, either expressed or implied, of merchantability, fitness for a particular purpose or use or of any other nature are made with respect to this information or to any product referred to in this information.

No undertaking is made under any circumstances by IKA Retail Solutions Ltd. or its subsidiaries or affiliate companies to update or correct information distributed on Internet or on their Web servers. Also, IKA Retail Solutions Ltd. or its subsidiaries and affiliates reserve the right to alter or correct the content of their sites at any time without notice.

©Copyright

All the information on this Web server (documents contained on the site and all elements created for the site) are the property of IKA Retail Solutions Ltd. or its subsidiaries and affiliates and are governed by copyright laws at the time they are made available to the public on this Web server. Copies of documents contained on this site can only be made for information purposes, and solely for strictly private use. No licence and no right other than the right of site viewing is granted to any person in respect of intellectual property rights. Reproduction of site documents is authorised solely for informative purposes and for personal, private use : any reproduction and any use of copies made for other purposes is expressly forbidden. Member companies of the IKA Retail Solutions Ltd. group have their own legal existence and have independent legal personality, but on this site the terms IKA Retail Solutions Ltd., group or we/us, are sometimes used to designate all IKA Retail Solutions Ltd. group companies or when there is no need to identify a particular company of the group.

Commitment of the user

Each visitor to the IKA Retail Solutions Ltd. site or the sites of its subsidiaries or affiliates, who provides information to IKA Retail Solutions Ltd. grants IKA Retail Solutions Ltd. full transfer rights relevant to such information, and authorises IKA Retail Solutions Ltd. to make use thereof as it deems fit. The information provided by our visitors will be considered as non-confidential and must be accurate, lawful and non-detrimental to third party interest.

Visitors are deemed to have taken note of the above warning and undertake to take heed of each of these recommendations.

Trade names

All Registered and Trademark product are those of IKA Retail Solutions Ltd. or one of its affiliates unless otherwise stated.

Hypertext links

In no event will IKA Retail Solutions Ltd. or its subsidiaries and affiliates be responsible for the content of the sites it links to. IKA Retail Solutions Ltd. or its subsidiaries and affiliates have no editorial control over those sites. These links are made available as a service to users of the IKA Retail Solutions Ltd. Web sites or the Web sites of its subsidiaries or affiliates.

Online Purchasing

Return/Cancellation policy

Returns are accepted within 30 days of the date of purchase, subject to 20% restocking fee, full refund will be made less the carriage fee. All returns must be sent in the original packaging, in the same condition it was received. Damaged or faulty goods will not be accepted.

Faulty or damaged goods will be exchanged with the same goods at no additional cost, as long as we are informed within 24 hours of delivery. All goods will be inspected to determine whether the item appears faulty.

To obtain a return or exchange, please contact us at 020 8886 3100, or via email at ikaepos@gmail.com.

To cancel an online order placed, you must contact us within 24 hours. Every effort will be made to accommodate the cancellation, as long as it has not been dispatched yet. When contacting us to cancel an order, please be ready to provide your name, the order number, and your contact information. In case your order has not been dispatched, you will receive a full refund. Note that, if the item has been dispatched, the order cannot be cancelled. In this case you can request a refund (minus carriage costs and 20% restocking fee).

Delivery policy

Delivery charges to mainland UK will vary from £2.50 to £12.99 depending on the item please call us on 020 88863100 for details of deliveries outside UK mainland.

Orders will be despatched same day and our couriers will deliver within 1-2 days subject to availability and provided order is received by 12PM. Delivery times are Monday to Friday 9AM to 5.30PM, smaller items will be sent by first class post.

Any damage or incomplete orders must be reported to us within 24 hours of delivery. If you receive goods that are damaged or broken please call us on 020 88863100 immediately. You should check the goods within 24 hours of delivery otherwise no liability is accepted after this time.